Privacy Policy

Last updated: 2025-12-09

ShotAi ("we", "our", or "us") operates the ShotAi app and related services (the "Service").

1. Information We Collect

We may collect:

• Account information (email address, name, password hash).
• Usage data (court bookings, match records, video viewing history, in-app actions).
• Device information (device model, OS version, app version, IP address).
• Camera/video data from supported ShotAi smart courts for match recording, AI decisions, and replays.

2. How We Use Information

We use the collected information to:

• Provide and operate the Service (court booking, leagues/tournaments, match replays, AI umpire features).
• Maintain and improve app performance and security.
• Provide customer support and respond to inquiries.
• Analyze anonymized and aggregated usage for service improvement.

3. Sharing of Information

We do not sell your personal data.

We may share information:

• With court/facility operators to manage bookings, matches, and tournaments.
• With service providers (cloud, analytics, payment and notification providers) who help us operate the Service, under appropriate data protection agreements.
• When required by law or to protect our legal rights.

4. Data Retention

We retain personal data only for as long as necessary to provide the Service and comply with legal obligations. Match videos and related data may be stored for a limited period defined by each court or tournament operator, or until you request deletion where applicable.

5. Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at: contact@shotai.us

7. Third-Party Services

The app may use third-party services (e.g., analytics, payment, authentication). These services may collect information in accordance with their own privacy policies.

8. Children’s Privacy

Our Service is not directed to children under 13 (or the equivalent age in your jurisdiction). If we learn that we have collected personal data from a child without verifiable parental consent, we will delete it.

9. International Transfers

Your information may be processed and stored on servers located in countries other than your own. We will take appropriate measures to protect your data in accordance with applicable laws.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ShotAi
Email: contact@shotai.us
Address: 176 Gyeongsanggamyeong-gil, Jung-gu, Daegu, Republic of Korea